Spirit Airlines has a new CEO, and this morning he promised Wall Street analysts that the airline would get a lot more reliable.
Under the new paradigm, passengers will still get almost no legroom, and they'll continue to have to pay for everything from carry-on bags to sodas. But CEO Robert Fornaro said they can expect Spirit will improve its on-time performance, so passengers can count on the airline to get them from Point A to Point B in an efficient manner.
"We are 100% committed to improving our operational reliability," he told analysts.
What happened next? According to federal officials, Spirit's computer system went down, leading to a national ground stop. 'NKS' is the code for Spirit Airlines.
This happens to all airlines more often than you would expect, but the timing is not so good for Spirit.
Where any of you caught in the ground stop? How did Spirit handle it?
UPDATE: Looks like Spirit is back in action.