One United Express carrier asked United if it could skip the slimline seats

Shuttle America asked United if it could skip the slimline seats for its Embraer E175 aircraft. United said no. Photo: DearEdward/Flickr via Creative Commons. 

Shuttle America asked United if it could skip the slimline seats for its Embraer E175 aircraft. United said no. Photo: DearEdward/Flickr via Creative Commons. 

Think United's new slimline seats are a bit uncomfortable?

Apparently, you're not the only one. It seems many employees at Shuttle America -- an airline flying as United Express in much of the country -- have the same opinion.

According to an internal Q & A that went out to Shuttle America employees over the weekend, the regional airline recently communicated its concern about the new seats to United. Slimline seats are to be installed on Shuttle America's new Embraer E175 aircraft, which will fly as United Express starting this summer. Some believe they have too little padding. 

Shuttle America told employees that, as a United contractor, it had little control over the seats. 

"Over the summer we heard feedback from many of our Flight Attendants about concerns with the new slim-line seats United has installed on other aircraft," employees were told in the Q & A.

"We shared that feedback with United and asked if they were considering alternative seats for our fleet. United appreciated the feedback, but ultimately determined consistency across their fleet was important. As such, our new aircraft will be fitted with the slim-line seats."

I know it's easy to criticize United, but I actually don't think the new seats are that uncomfortable. And, United's rationale does make sense. It wants all its airplanes to look the same. 

Most of you know why United has moved to these seats. They're skinnier than the older models, allowing United to cram more seats on each aircraft. 

What do you think?


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